Skill-IS offers a range of support offerings tailored to the specific needs of our clients.  These include:

• Web and telephone based remote support
• Remote diagnostics and control
• Engineer-on-call pager system with 15 minute response time
• Automated monitoring of PCs, servers and websites
• Regular pro-active maintainence
• Full on-site service

We are particularly keen to ensure that our customers do not experience problems with their IT and so work with clients to regularly monitor and maintain systems before they fail rather than simply waiting to be called out.  In addition, our contract customers benefit from discounts on our full range of products and services and no call-out fee for unplanned support.

In order to offer total peace of mind to our clients, we can look after all aspects of the IT infrastructure:

• Desktop and laptop PCs
• Servers
• Network Infrastructure (switches, routers, Internet connection etc.)
• Web sites (internal or external) and hosted services